The first step is to call or email with what you are looking for as far as services. Most inquiries will fall under a service listed on our webpage, but we are happy to accommodate you if you don’t see what you are looking for. Don’t be afraid to ask! Following the initial inquiry, we will set up a free consultation for us to come by, meet the family and pet(s), and learn the pet’s routine and anything else you would like us to keep up with regarding your home (closing blinds, mail, plants, etc.).  If we are providing our home boarding service we will set up a “Meet & Greet”.  We also ask that you have a key copy ready for us at this visit so we can test it and have it ready for when you need us. There will be a $10 key pick up charge for additional trips to pick up keys. You can chose to have your keys returned after your service period or to allow us to keep them on file for the next time (also convenient if anything last minute comes up or you get locked out). That way, the next time you need pet care help, all you will need to do is contact the office with your trip/travel details and we will be ready to go!

Ideally, as soon as you know what you need! However, we know that things change and that things do come up last second sometimes. Last minute scheduling or changes (cancellations, added visits, etc.) are subject to additional charges sitter will be available. Visits that are canceled with less than a 7 day notice are subject to the total scheduled service fee. Quick Break visits that are canceled on the day of will be charged 50% of the service fee. If we arrive at your home and the pet is gone or are then notified that a visit is not needed, client will be charged the full amount. Last minute visits are available for when you are stuck at the office, etc. and need someone to come by and walk and/or feed your pet last minute. Charges for this service range from $25-$30 depending on the time of requested visit and how much “heads up” we have. If you return early without notifying us, you may be charged for visits for that day.

We know that clients and sitters like consistency and we try our best to have the same sitter available to you whenever you need service. However, we do like to have a “back-up” sitter familiar with you and your pets in the chance that your usual sitter has an emergency or is unavailable. Booking ahead will help assure that you are already on your personal  sitter’s schedule. In the case that they are unavailable, arrangements can be made to meet with an available sitter that best meets you and your pet’s needs.

We accept cash, PayPal and checks. Clients who are leaving for vacation or traveling can leave payment for the sitter at their first visit or pay via PayPal.  If you choose to pay by check your payments can be mailed to the office or left for your sitter and checks should be made out to Lauri Berntsen.  Cash is always the preferred method of payment.

It is our policy to leave a note at each visit. Notes document everything accomplished during each visit, including feedings, anything that happened on our walks, pet’s behavior, etc. in addition to anything else we may have noticed. We provide a Daily Visit Report Card for pets we see on a regular basis and clients are encouraged to write back with any comments, concerns or suggestions.

We provide services to all of the South Tampa area and parts of Seminole Heights. If you are in a surrounding neighborhood and wish to utilize services, let us know and we may be able to make arrangements.

Rates

Quick Break Visit/Walk: $15 for a 20-30 minute visit. Available Monday – Friday between the hours of 10 am 4 pm. Includes short walk/bathroom break, fresh water, play time and treats. This is ideal for your busy work week. Weekends reserved for boarding customers.

Regular Visit/Walk: $20 for a 45 minute visit. Ideal for when one is out of town, on vacation, etc. Includes walk/bathroom break, fresh water, any feedings, litter box cleanings, medications and any small household tasks (bringing in mail, closing blinds, watering plants, etc).* Small discounts may be provided for those needing visits for an extended period of time.

Extended Visit/Walk: $30 for extended visit 90 minute visit. Add another 45 minutes to a regular visit for only $10.

Last Minute Visit: $25-$30 for a regular visit that is scheduled within 2 hours of desired time. Ideal for when you are stuck at the office or unable to return home in time for your pet’s usual walk or meal. Cost dependent on time of call and how much “head’s up” we are given.

Vet Visit:$35 per hour. Includes pet pick up, waiting at office ( if appropriate), and drop off back at home. Will bring home any medications or instructions related to visit (can also pick up prescriptions at the pharmacy outside of vet visits!).

Dog Park Visit: $35 per hour. Extra fees for more than 2 dogs (requires extra sitter). Includes transportation to and from your home, and at least one hour at the park. Only friendly dogs with valid rabies vaccines are eligible.

Pet Bathing: $20-$25 depending on pet size. Includes washing with pet’s shampoo, drying and brushing We do not provide grooming services but would be happy to take your pet to and from Stella Rosas groomer.

“Sleep Over” options: Base packages are $70. Includes flexible arrival and departure times. Drop off and pick up times must be confirmed and the Meet and Greet. Close proximity to the airport.

Concierge Services: $25 an hour. Picking up laundry, going by the post office, etc.

Supply Pick up: $10 plus the cost of supplies. Ideal for when you need more pet food or just realized you need something from the grocery store, pharmacy, etc.

Waiting on repairman/cable guy/etc: $25 per hour. Includes short bathroom break and play time for dogs during visit.

Contact Us

Please fill out the form below to contact us via email or simply send an email to berntsen11@gmail.com. If you prefer you can give us a call at (813) 334-5318. We look forward to hearing from you.